Privacy Policy

At LuckyGans Casino, we respect your privacy and are committed to protecting any personal data you may share with us.

What Personal Data Do We Collect?

We collect information from our users when they create an account or place a bet on the website. This includes:

Contact details (email address)
Username and password
IP address
Location data

How Do We Use Your Information?

We use your personal data for legitimate purposes, including:

Verification of identity and age
Processing bets and transactions
Providing customer support
Improving our services and website experience
Sending promotional offers and news about new games or promotions

Sharing Your Data with Others

In some cases, we may share your information with third parties, such as:

Payment processors to facilitate financial transactions
Affiliate partners for marketing purposes
Law enforcement agencies if required by law

We will always seek to obtain consent from you before sharing any data.

Security of Your Information

We take the security of our users' personal data very seriously. We use industry-standard encryption and secure servers to protect your information, both in transit (SSL) and at rest.

Cookies

Our website uses cookies to improve user experience, track activity, and personalize content. If you choose to disable cookies, some features may not function properly.

Opt-out Right

You have the right to opt out of promotional communications or withdraw consent for data sharing at any time by contacting our customer support team directly through live chat.

Age Verification

We are committed to preventing under-age gambling and take measures to verify user's age. If we find evidence that a minor has access to your account, we reserve the right to terminate it immediately.

Changes to This Policy

This policy is effective as of April 2026 and subject to change. We will notify users through website updates or direct communication about any significant changes to this privacy notice.

By using our services, you consent to this Privacy Policy.